Understanding The Expectations & Values Of The Workplace's Newest Generation

The landscape of the corporate jungle is changing. The playground, once dominated by millennials with their gluten-free diets and love for artisanal coffee and craft beer, is now under new management. The tech-savvy, socially conscious, pragmatically idealistic, and relentlessly ambitious Generation Z is here, and they're ready to make their mark.

Born from 1997 onwards, these digital natives are fresh out of college and stepping into office corridors across the globe, bringing with them a unique blend of values and expectations. Fear not, intrepid executives and organizations—there's no need for a crash course in TikTok dances or deciphering emoji-filled sentences. Instead, we're here to help you understand this enigmatic generation in the language you speak fluently — the language of business, corporate culture, and employee engagement.

The professional stage is set for an exciting drama with cultural shifts, technological breakthroughs, and ideological evolutions. The characters are diverse, their expectations varied, and their approach to work-life is distinctly different from previous generations. And amidst the witty banter and moments of comic relief, there are lessons to be learned, changes to be embraced, and a new narrative to be written in the chronicles of the corporate world.

As we delve into Gen Z’s world, remember: this isn't just about 'dealing' with a new generation; it's about understanding their perspectives, appreciating their unique attributes, and learning to harness the immense potential they bring to the table.

EXEC is a premium managed benefits platform, with solutions tailored to businesses, organizations and clubs, and individuals

Request Access

Millennials to Gen Z: It's Not The Same Game

Before we take this journey to understand Generation Z, we must appreciate the road traveled by millennials. This exploration helps to highlight the differences and illuminate the unique identity that Gen Z has carved for themselves.

Millennials, often known as Generation Y, were born roughly between 1981 and 1996. They are the adventurous explorers who challenged traditional boundaries, sought personal fulfillment over corporate loyalty, and famously preferred experiences over possessions. This generation championed concepts like work-life balance and were the pioneers in turning coffee shops into quasi-offices.

However, enter Gen Z, the cohort born from 1997 onwards, and the game's rules are changing. The Great Recession that shaped millennials' outlook towards job security and financial stability was something this new generation observed from the sidelines as they grew up in the wake of economic recovery. The lessons they absorbed during their formative years led them to develop a unique set of expectations and values distinct from those of the millennial generation.

Unlike their millennial counterparts, Gen Z is not as swayed by the seductive allure of the gig economy or the thrill of jumping from one start-up adventure to the next. Instead, they demonstrate a blend of the traditional and the modern. While they value personal fulfillment, they're equally inclined towards job security and financial stability. The free-spiritedness of millennials takes a back seat to a more practical and future-focused mindset in Gen Z.

This shift in perspective could be likened to the difference between investing in Bitcoin and a stable mutual fund. While the excitement and potential of striking it big with Bitcoin can be enticing (much like the millennial fascination with start-ups and the gig economy), Gen Z's preference leans towards the steadier, more predictable returns of a mutual fund, representing their desire for long-term job security.

The new generation is also tech-integrated rather than just tech-literate. While millennials witnessed and adapted to the digital revolution, Gen Z was born into it. They don't remember a world before smartphones and Wi-Fi access is as essential to them as electricity. They are the true digital natives, and this significantly influences their work expectations, preferences, and habits.

Navigating COVID-19 & Gen Z’s Evolving Workplace Perspective

The COVID-19 pandemic served as a pivotal event in the formative years of Generation Z, significantly influencing their attitudes toward work and the corporate world. As they watched companies scramble to adapt and witnessed the vulnerabilities of the traditional work model, their perception of the ideal workplace began to evolve.

  • Embracing Flexibility & Remote Work — One of the most significant impacts of the pandemic on Gen Z's outlook has been their increased openness towards flexible and remote work arrangements. Accustomed to digital communication and online learning, Gen Z quickly adapted to the work-from-home model enforced by the pandemic. For them, the digital world is not a substitute for the 'real' world; it's an integral part of their reality. As a result, their expectation of a rigid 9-to-5 schedule in a physical office has given way to a desire for work that fits seamlessly into their digital, interconnected lives.
  • Stability & Job Security — Witnessing mass layoffs and business closures during the pandemic has intensified Gen Z's craving for job security. The economic uncertainties brought about by COVID-19 have made them more discerning about potential employers. They're likely to gravitate towards companies demonstrating strong crisis management and long-term stability.
  • Company Culture & Values — Finally, the pandemic has magnified the importance of company culture and values for Gen Z. They observed how businesses responded to the crisis, treated their employees, and adjusted their practices to accommodate changing realities. Resilient companies that demonstrated empathy and remained committed to their values stood out in their eyes.

Diversity, Equity, & Inclusion

Gen Z isn't interested in token gestures toward diversity. They are seeking authentic representation across all levels of an organization. The corporate hierarchy would resemble a rich tapestry in their ideal world, interwoven with varied threads representing different races, ethnicities, genders, sexual orientations, and abilities.

They demand an environment where these diverse voices are heard, respected, and considered in decision-making. Diversity is more than checking a box or filling a quota. It's about creating a space where many perspectives can challenge the status quo, fostering innovation and progressive thinking.

Beyond the confines of the office, Gen Z also wants their employers to stand up for equality and social justice. They expect corporations to use their influence to effect change and are more likely to align themselves with organizations that actively support the social causes they believe in.


Gen Z isn't just a millennial reboot. They are the pragmatic idealists, the digital pioneers demanding a secure, diverse, and inclusive workplace. Forget the bean bags; it's time for meaningful benefits, vital diversity initiatives, and comprehensive digital integration. As Gen Z takes the reins in the workplace, understanding their values and expectations is paramount for future-proofing your organization.