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The Role of Surveys in Improving Member Satisfaction and Retention

The Role Of Surveys In Improving Member Satisfaction & Retention

Members stand at the core of an organization’s success, pulsating life into its framework. These members, in fitness clubs, professional associations, or elite councils, are the critical stakeholders, sustaining operations, enhancing credibility, and driving growth.

With such profound significance, it becomes paramount for organizations to understand their members deeply, gauging their needs, aspirations, and occasional discontent. And how best to tap into this wealth of insights than through a systematic, well-structured membership survey?

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Ways Business Owners Use Podcasts to Grow - Two Men With Headphones and Microphone

5 Ways Smart Business Owners Are Using Podcasts To Grow

From the introduction of the television, which revolutionized advertising, to the internet era that redefined commerce, history is filled with moments where innovation intertwined with business. Now, as we navigate the 21st century, it's clear that a new audio sensation is echoing through the halls of all industries: the podcast.

Podcasting, once the quaint realm of hobbyists and niche communities, has exploded into the mainstream, making a sonic impact through every corner of the digital world. With earbuds becoming just as ubiquitous as smartphones, an audial revolution is at hand…or in your ears.

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Understanding The Expectations & Values Of The Workplace's Newest Generation - Young Co-Workers Sharing Space

Understanding The Expectations & Values Of The Workplace's Newest Generation

The landscape of the corporate jungle is changing. The playground, once dominated by millennials with their gluten-free diets and love for artisanal coffee and craft beer, is now under new management. The tech-savvy, socially conscious, pragmatically idealistic, and relentlessly ambitious Generation Z is here, and they're ready to make their mark.

Born from 1997 onwards, these digital natives are fresh out of college and stepping into office corridors across the globe, bringing with them a unique blend of values and expectations. Fear not, intrepid executives and organizations—there's no need for a crash course in TikTok dances or deciphering emoji-filled sentences. Instead, we're here to help you understand this enigmatic generation in the language you speak fluently — the language of business, corporate culture, and employee engagement.

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The Benefits of Offering Memberships to Remote Workers: Supporting Employee Well-Being in a Digital World - Business Woman On Laptop

Offering Memberships to Remote Workers: Supporting Employee Well-Being in a Digital World

As we hurtle through the 21st century, the concept of 'work' has undergone quite the metamorphosis—fueled by technological advancements. The traditional office atmosphere, with its synchronized symphony of clicking keyboards and bubbling coffee pots, has been replaced by a new frontier: the digital realm of remote work.

Make no mistake; this is not a passing phase or a flighty trend. On the contrary, a seismic shift firmly entrenched itself in the global workplace narrative. Touted as the 'Future of Work,' WFH offers an irresistible cocktail of flexibility, autonomy, and the (much appreciated) elimination of traffic-filled commutes.

However, like most cocktails, it does come with a twist. This newfound independence is accompanied by a unique set of challenges that must be adroitly managed to ensure the well-being of the industry’s newest telecommuter.

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Embracing The Power Of A Managed Benefits Platform - Airport Lounge Waitress Serving Coffee

The Future of Membership Organizations: Embracing the Power of a Managed Benefits Platform

Membership organizations are evolving rapidly, driven by technological advancements, shifting member expectations, and the growing demand for enhanced value and experiences. Stepping away from traditional management, one trend that is garnering significant attention is the adoption of managed benefits platforms.

These platforms, equipped with advanced technologies and various services, are helping organizations redefine how they attract, retain and engage their base.

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The CEO’s Wallet: Top Business Credit Cards For Executives - Card Tapping POS Machine

The CEO’s Wallet: Top Business Credit Cards For Executives

In today's fast-paced business world, executives need every tool at their disposal to optimize their operations and enjoy the best life has to offer.

One such tool that has proven indispensable is a business credit card. The right one isn’t merely a way to finance your operations — it’s a strategic tool to help manage cash flow, streamline your accounting, and even earn valuable rewards.

More than a convenient payment method, a business credit card is a vehicle for gathering rewards. With every purchase, you’re not just ticking off items from your to-do list but also accumulating points that can be redeemed for a wide array of benefits.

These points are essentially a form of currency. They can be stockpiled and spent, but unlike cash, they’re earned passively and often at no extra cost. Moreover, with strategic planning and smart use of your card, you can maximize the points you earn and minimize the time it takes to acquire them. This is the essence of 'points hacking' — optimizing your credit card use to gather as many as possible.

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Cap Karoso: An Undiscovered Culinary & Cultural Getaway In Indonesia

Image Credit: Cap Karoso

Having soft-opened in March 2023, and set to fully open this Autumn, Cap Karoso is the highly anticipated island getaway in captivating, off-the-radar Sumba. Comprising 44 rooms and 20 private and serene villas opening later this year, the eco-conscious resort has been conceived as a place for creators and explorers, united by their desire for community and connection.

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The Power Of Group Membership Purchasing - Aerial View of People In Motion Blur

The Power of Group Purchasing: How Enterprise Memberships Can Save Your Company Money

There's a seismic shift occurring in the world of corporate perks, and exclusive luxury membership benefits programs are at the epicenter of this change. Gone are the days when luxury and accessibility were two parallel lines that never met. EXEC is changing this narrative, one exclusive perk at a time.

EXEC is an exclusive, highly curated hotel, travel, lifestyle, and business benefits program designed to transform the lives of busy executives. When you open the doors to membership, you're not just signing up for a program of perks; you're getting a VIP pass to a world previously reserved for a select few.

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Under the Stars in Style: A Guide to the  Best Camping Destinations - AutoCamp

A Guide to EXEC's Newest Glamping Destinations: Under the Stars in Style

Image Credit: AutoCamp

As a busy executive who’s constantly on the go, you’ve probably longed to escape into nature, leaving behind the relentless whirl of the office. But, you may be hesitant to give up the creature comforts and amenities of high-end hotels and resorts. Well, you're not alone.

While some seek this respite in the latest wellness trends or exotic vacations, an increasing number are turning to a more grounded solution — the healing embrace of nature. The only hitch? For many, the rough-and-ready world of traditional camping doesn't quite hit the mark. This is where ‘glamping’ comes in, fusing the beauty and serenity of the great outdoors with the opulence and comfort of luxury accommodations.

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A Guide to Measuring Key Performance Indicators for Membership Organizations - Rulers And Measuring Tape

Measuring KPIs for Membership Organizations: An Executive's Guide

In the pursuit of running a profitable membership organization, your value directly correlates to your ability to recruit, engage, and retain members. The viability hinges upon the interplay of these three factors, underscoring their absolute importance. As such, accurately measuring, assessing, and responding to these metrics is not just an optional advantage; it's a necessity for sustainable growth.

Membership organizations thrive on member satisfaction. As the lifeblood of the organization, they infuse it with energy, purpose, and the means to pursue its mission. But members don't simply appear; they must be attracted to the program. As the first step in the member journey, recruitment lays the foundation for everything else.

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