AI In The Workplace: Reshaping Our Present With The Future

Image Credit: BladeMuch has been made of Artificial Intelligence (AI) and its impending workplace takeover. 

We’re all familiar with the dystopian nightmare: AI goes rogue, takes control of our jobs, and even predicts who we should date. But AI is more than just saving time or automating processes. Instead, it plays a pivotal role in shaping our work, enabling us to focus on what we do best. As a result, artificial intelligence has rapidly become a fixture in the modern workplace, showing no signs of slowing down.

AI is reshaping our day-to-day, from its impact on human resources and increased productivity to managing and deciphering mines of data. One of the most common misconceptions about artificial intelligence is how it will eliminate jobs; however, the World Economic Forum estimates that by 2025, this technology will develop at least 12 million more jobs than it destroyed. 

As future executives prepare to enter a uniquely challenging post-COVID workforce, utilizing this technology will not only innovate but also accelerate any business's success. In this guide, we’ll dive into some of the most significant changes AI has made to the workplace. 

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Human Resources

AI allows HR professionals to streamline processes, reduce costs, and improve employee satisfaction. 

  • Recruitment: Employers are looking to hire candidates with a suitable skill set and a good fit for their culture to help them achieve their business goals. The ability to instantly sift through thousands of resumes, filtering them down to those who fit the role, has been invaluable for HR teams. 
  • Onboarding: AI can help recruits get up to speed quickly on the latest tools, software, and systems they need to perform their job responsibilities. AI-powered chatbots can help new hires master their new role by answering questions about benefits packages, office etiquette, team members, process, and other critical aspects of their new position. 
  • Training: AI can be used during training programs to provide additional guidance or answer questions about topics trainers cover during classroom hours or online sessions. AI can also help businesses manage programs more effectively by analyzing how well employees perform against specific goals or KPIs; this allows managers to identify areas where they need extra support with personalized training materials. 

Fortune 500 companies have already jumped on board to utilize AI-driven hiring platforms, such as Reflik, Modern Hire, and HireVue. 

EXEC Members receive preferred pricing with Reflik. 

Increased Productivity

AI in the workplace has been implemented in many ways, but most impressively, in productivity.

AI can automate simple tasks or complete complex tasks, depending on the needs of your business. One of the most popular ways that AI is used in the workplace is through chatbots. These are computer programs designed to simulate conversations with humans using artificial intelligence algorithms. They can be programmed to answer questions, provide information, book appointments, and so much more.

Chatbots like those offered by Intercom, Drift, and others can be used to automate support requests. Other platforms allow you to integrate with native communication tools you’re already using, like Slack, and provide AI-assisted responses.  

Additionally, AI-powered customer relationship management (CRM) systems can help companies keep track of customers and make recommendations based on their past interactions. They can also monitor social media for mentions of the company or its products and respond accordingly.

Job Market

Artificial intelligence (AI) is perhaps the most eagerly anticipated innovation of our time. AI’s potential to transform our lives has been touted by everyone from Bill Gates to Elon Musk, and it seems like every day, a new article is published about how AI will change everything from transportation to healthcare and beyond.

But there is also a common misconception that AI will take away human jobs, leading to mass unemployment. On the contrary, research has found that AI will actually create millions more jobs than it destroys. 

By 2030, AI will lead to an estimated $15.7 trillion in global GDP. To put that into perspective, that figure is greater than both China's and India’s current combined GDP. As technology advances, there will be an increased demand for new skills in areas such as data science, cyber security, and software engineering. 

In addition to the demand for new skills, AI is also creating new industries and business opportunities. As AI becomes more prevalent, it is driving the development of new products and services, leading to the creation of new companies and startups, thus more employment opportunities. 

Wrapping Up

The future is here. Artificial intelligence is no longer a concept for the distant future, but a reality that is already changing our lives and our workplaces. The world of work is being transformed by AI and other emerging technologies, with technological advances happening at an exponential rate, thus accelerating the pace of change.